Iken CEO Elizabeth Miles



"Welcome to the Iken blog. We trust that you will find it interesting and look forward to receiving your comments."

CEO Elizabeth Miles and Associates
Iken Business Ltd

About Iken blogs

Iken Business shares many of the business improvement objectives of our clients. We are also inspired by many of the people we meet. Here are some reflections on management issues and the section "Elizabeth's Random Thoughts" includes our CEO Elizabeth Miles' thoughts on life in general. We look forward to receiving your feedback - please do add your comments.


Challenges of Shared Services

While shared services has been on the agenda for a number of years, and indeed our client Connect Law (Kettering & Wellingborough) has operated shared services for over three years, the pace of shared service implementation appears to be increasing. Over the past few months, a number of other clients have begun their shared services journey.

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Securing Information: it's not Rocket Science...

If I were to mention the phrase “information breach” you’d be forgiven for thinking that I was talking about the high profile news items concerning computer hackers, theft or loss of laptops and other mobile equipment that contained sensitive data.

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Are 'Eternal Goals' a possibility?

A recent interchange on Twitter referred to ‘Eternal Goals’.  Instinctively I felt that eternal goals would (by definition) be unachievable and I began to wonder whether there was a rational basis for my gut reaction.  I also began to ponder the qualitative differences between concepts involving ‘eternity’ and those involving the ‘infinite’.  Here are some of my thoughts.

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#PoetryTuesdays

Shortly after I joined Twitter I started #PoetryTuesday so that people could share their favourite published poems. If you would like to contribute one, first find a legitimate published copy of it on the internet, then copy and shorten the url (using www.bit.ly or similar) then tweet the link on a Tuesday and add #PoetryTuesday to the tweet.

Here are the poems submitted during the first month ...

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Social Networking - Useful Business Tool or a Waste of Time?

I have been exploring multiple dimensions of Twitter and LinkedIn.  I am following news relevant to my industry.  I am in closer touch with some of my clients.  I have made contact with professionals in my business area from different parts of the world.  It’s been fascinating to hear news directly from students in Iran.  I see that my daughter tweets early in the morning so we can enjoy short exchanges as we both prepare for the day.


My objective is to explore how social networking can be applied to driving real business improvements.  Forget marketing for the moment (the media is swamped with advice about this).  My clients and I share management challenges in running our respective businesses.  We want to know whether we can use the new tools to:

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