Iken Software

 
Iken is a fully integrated relational database application that fully implements the strategic and operational objectives of a wide range of sectors and provides solutions for different business functions. It includes management and maintenance of the following:

• Cases & Matters (Tranches of work / projects undertaken, external and internal)
• Documents & Emails (Letters, documents, emails, images)
• Business know-how (Standard re-usable letters & contracts, briefing documents and procedures, access to web-based knowledge)
• Workflows (Information and processes defined by case type)
• Business Contacts (Organisations, people, people within organisations)
• Time recording (Automatically captured where possible)
• Diaries (Key dates, reminders)

... together with the business rules and relationships that connect these items of information.

The Iken system is fully integrated with the Microsoft Office Suite, including Outlook, and also offers other email system integration including Lotus Notes etc.
 
Iken includes a Rapid Workflow Development tool that is used to implement case-type specific information and processes. This includes powerful XML interfaces in line with modern inter-operability standards.
 
For more information, or if you would like to discuss specific details of the system with a member of our staff please contact us.