Iken Matter Management Software
Prior to implementing our software, many customers tell us that providing a high standard of client care whilst trying to cope with an ever-increasing demand for their services is a significant business challenge. With information dispersed, both physically and electronically, across personal filing cabinets, inboxes, calendars, and contact lists, delivering a joined-up service can be a daily struggle.
"The ability to provide a continuous and responsive service regardless of which team members are in the office is one of our biggest challenges, especially with a growing workload. We need to be able to deal with issues there and then, and Iken helps us do just that."
Robin Fisher, Senior Legal Adviser, Adecco UK
"The Iken Matter Management system underpins our ability to work collaboratively; it enables us to share documents, emails and contacts so that we can always get our hands on the information we need to progress the work, regardless of who is in the office."
Peter Smerdon, Company Secretary and Legal Services Director, LloydsPharmacy Ltd
Want to know more? Click here for the Top Ten Benefits reported by clients of Iken Matter Management software.
Iken Matter Management Software has helped many pressurised teams to get through heavy workloads whilst improving client care, managing risk and reducing stress. Contact us to find out how Iken can help with your particular business challenges or to arrange a demonstration.
“Iken offered a specialist matter management system rather than just a document management system. It was the most user friendly system we saw and provided the closest match to what we used to do on paper. Iken was most attuned to the way we're used to working.”
Steven Webb, General Counsel, Premier Farnell – click here to read the case study
In the meantime, why not visit our information centre for case studies to find out how other organisations have benefitted from Iken Matter Management.