Public Sector
Our public sector clients face a number of similar business challenges: the need to build capacity within their team, reduce costs, improve client care and manage risk. Iken software helps to overcome these challenges, resulting in a 10-20% productivity improvement for users, whilst supporting collaboration and reducing stress.
Iken Business is already the market leading software provider for public sector legal and compliance teams in UK and Ireland. Iken software is also now widely recognised as a means to enhance efficiency in other public sector functions such as estates and property, or trading standards, where expertise, advice and know-how are essential to the wellbeing of the authority. Our public sector clients typically select Iken because...
- All team members can easily share the same working environment, information repository, calendar and contact database, so that information is always easy to find, without hunting through personal drives or inboxes
- Emails are automatically stored in the same place as other related documents
- Team members can provide instant cover for absent staff members, knowing that they have the most up to date information
- Deadlines are always flagged so that staff don't miss key events and meetings
- Work is appropriately automated and streamlined, allowing team members to concentrate on more value-added activities
- Secure remote access enables team members to work within the same environment no matter their location
- Iken consultants are experienced in working in the public sector environment and successful collaborators in change management and transformation
- Iken Business is a proven, reliable long-term partner, with a good cultural fit
In the annual SOCITM Application Index, Iken’s Case Management products scored the highest for technical support, after-sales and communication.
Contact us to discuss your business challenges or arrange a demonstration, or click to find out more about Iken software.