Email and Document Management Software

 
Iken Email and Document Management software stores documents, letters and emails in one place only so that all the information concerning a case, matter or project is available to the wider team and clients or third parties collaborating on that work. It's capabilities include:

• Intelligent multi-criteria indexing is used for all documents at the point of production so it is easy to find relevant documents across multiple cases, matters and projects at a later stage
• Extensive email integration (including Outlook, Lotus Notes and other packages), meaning that you can save emails and attachments to an appropriate case at the touch of a button
• Powerful search facilities, allowing users or managers to search all the documents for:
  • anything relating to a specific case, matter or project
  • all the documents based on a certain standard
  • all the documents associated with a particular contact
  • or all the documents owned by one person or typed by another.
• Optional scanning facilities are available to allow incoming postal mail to be stored alongside other electronic documents and emails. Alternatively, Iken will inter-operate with corporate document imaging systems

Iken’s Email and Document Management software will free up your team to concentrate on the professional content of their work, benefitting from:

Inboxes that are under control
 
Iken Email and Document Management software can automatically store emails and their attachments in the relevant case, matter or project so that you can find them again, along with all the other emails and documents relating to that work.
 
Information available when and where it’s needed
 
Iken Email and Document Management software provides a working environment for teams, with all information centred on cases, matters or projects. Documents, emails, critical dates, contact and stakeholder details are all instantly to hand at the point of action without the need to hunt in different places (including email Inboxes).
 
Faster document production
 
Iken Email and Document Management software speeds up production because letters, documents and emails are automatically formatted. Names and addresses, file references, document references and other case details are filled in from the database without the need for additional typing.

Looking for an intuitive email and document management software solution? Contact us to find out more about Iken, or to arrange a demonstration.