Two policemen outside



 

"It's about timeliness, being able to quickly get your hands on the information you need."


Ben Watts
Devon & Cornwall Constabulary

 

Case Management Software for Police Constabularies


Iken Case Management Software with Time Recording is rapidly becoming the solution of choice for legal services departments in Police Constabularies across the UK. Over the last three to four years, these teams have faced a dramatic increase in both the quantity and scope of their work. With responsibilities ranging from on-street legal powers to strategic issues at the top and everything in between, it is not surprising that managing and balancing workload has become a priority for these teams. As a result, Iken Case Management is being used by police constabularies from Manchester and Yorkshire to Devon and Cornwall in order to manage information and enhance efficiency.

By using Iken, constabulary lawyers are freed from background tasks to concentrate on the more professional aspects of their work. It facilitates collaboration between team members, enhances service levels and provides greater resilience when professionals are absent or away from the office. Iken fits seamlessly with the way constabulary legal teams work so that...

  • All the latest information is at hand when you need it. With Iken’s case-centric approach, all documents and emails are held in one place so that nothing gets lost
  • Efficiency is enhanced with appropriate levels of automation, including essential workflows and precedents developed specifically for police legal work
  • Powerful reporting provides managers with greater visibility of workloads and deadlines, reducing risk and supporting the business case for internal budgets
  • Time recording demonstrates best value and provides a greater insight into team members' workloads. It can also be helpful in facilitating an accurate picture for court billing
  • The management and retrieval of information under the Freedom of Information and Data Protection Acts is readily supported

A decade of experience working in public sector legal means that Iken clients benefit from a solution that is tailored to their needs and has a proven track-record. Iken Business also delivers best practice consultancy, first-class training and support.

Contact us to find out why Iken is so popular with police constabulary legal teams; we can arrange an informal demonstration, or even a visit to a constabulary near you to see Iken in action.


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