Personal Injury Case Management Software
Iken Case Management software provides Personal Injury Practices with a comprehensive toolkit and intuitive workflows for enhanced efficiency and risk management.
Suitable for a wide range of injury claims - RTA, Public Liability, Employers' Liability, Clinical Negligence, etc - the Iken Case Management software enables PI firms to:
- Reduce the amount of time spent in processing cases, and consequently handle more cases with existing resources
- Improve client service through greater efficiency and responsiveness
- Achieve greater accuracy and consistency across the practice
- Increase ability to respond to changes in legislation/procedure without a great deal of rework
- Employ powerful management reporting to enhance risk management
- Enhanced teamwork and greater resilience to staff absence
Iken's PI solution is supported by the following key software features:
- Iken's fully integrated database provides a single shared repository for contact details (clients, experts, solicitors, counsel, witnesses etc), documents, emails and other forms of evidence, including scanned incoming letters and photographic evidence.
- Documents are easily created, stored and managed in real-time, with details automatically pre-populated to avoid the unnecessary labour of typing in names, addresses, references etc each time you correspond. Iken Case Management is compatible with the majority of standard industry software, including MSWord and Outlook.
- Workflows and precedents provide an appropriate level of automation, ensuring that cases are handled consistently and completely and that your firm is represented in a professional manner at all times.
- Optional automated time-recording functionality allows fee-earners to track time in order to deal with insurers, plan budgets and monitor workloads.
- Management reporting is provided by a range of standard report templates, and the ability to create customised reports specific to your organisational needs.
Contact us to find out how Iken can enhance your PI practice, or to arrange a demonstration of Iken's Case Management software.